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Privacy Policy of The Foothills Bank arrow1.gif Back to About Us
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General

At The Foothills Bank, our goal is to meet the desires of our customers. As financial service professionals entrusted with sensitive financial information, we respect the privacy of our customers and are committed to treating customer information responsibly. Our Customer Information Privacy Policy serves as a standard for all employees of The Foothills Bank in regard to the collection, use, retention, and security of individual customer information.

Use, Collection, and Retention of Customer Information

At The Foothills Bank, we believe the confidentiality and protection of customer information is one of our fundamental responsibilities. And while information is critical to providing quality service, we recognize that one of our most important assets is our customer's trust. Thus, the safekeeping of customer information is a priority for The Foothills Bank.

We collect, retain, and use information about you only where we reasonably believe that it will help administer our business or provide products, services, and other opportunities to you. We collect and retain information about you only for specific business purposes - and we will tell you why we are collecting and retaining it upon your request. We use information to protect and administer your records, accounts and funds; to comply with certain laws and regulations; to help us design or improve our products and services; and to understand your financial needs so that we can provide you with quality products and superior service.

Maintenance of Accurate Information

We continually strive to maintain complete and accurate information about you and your accounts. Should you ever believe that our records contain inaccurate or incomplete information about you, please notify us. We will investigate your concerns and correct any inaccuracies.

Employee Training and Access to Information

At The Foothills Bank, employee access to personally identifiable customer information is limited to those with a business reason to know such information. Employees are educated on the importance of maintaining the confidentiality of customer information and on these Privacy Principles. Because of the importance of these issues, all employees of The Foothills Bank are responsible for maintaining the confidentiality of customer information and employees who violate these Privacy Principles will be subject to disciplinary measures.

Protection of Information Via Established Security Procedures

We safeguard information according to established security standards and procedures, and we continually assess new technology for protecting information. Our employees are trained to understand and comply with these information principles.

Disclosure of Information

It is the bank's policy not to reveal specific information about customer accounts or other personally identifiable data to unaffiliated third parties for their independent use, except for the exchange of information with reputable information reporting agencies to maximize the accuracy and security of such information or in the performance of bona fide corporate due diligence or business matters, unless 1) the information is provided to help complete a customer-initiated transaction; 2) the customer requests or permits it; 3) the disclosure is required by or allowed by law (e.g., subpoena, investigation of fraudulent activity, request by regulator, etc.); or 4) the customer has been informed about the possibility of disclosure for marketing or similar purposes through a prior communication and given the opportunity to decline (i.e. "opt out").

When the Bank conducts business with third parties, it requires its vendors and suppliers to maintain similar standards of conduct regarding the privacy of personally identifiable customer information provided to them.

Internet Privacy

We are committed to providing privacy to our Internet customers. The Foothills Bank Customer Privacy Policy applies in its entirety to consumers who provide information via our Web Site.

If you visit our Web Site only to view information, we will not obtain any of your personal information. We will only collect and store the following about you: the name of the domain from which you accessed the Internet (for example, aol.com if you are connected through America Online) and the date and time you access our site. This information is used to measure the number of visitors to the various sections of our site, which helps us determine such things as marketing approaches.

If you send us an inquiry through an electronic message (e-mail), we will use your identifying information to respond to your inquiry. We will not use such information beyond the basis of the inquiry, or forward the information to any third party unless required to do so by law.

Disclosing our Privacy Commitment to Our Customers

The Foothills Bank recognizes and respects the privacy expectations of our customers. We want our customers to understand our commitment to privacy in our use of customer information. Customers who have questions about the privacy of their customer information should call The Foothills Bank at (928) 305-5000 or e-mail us at info@thefoothillsbank.com.

THE FOOTHILLS BANK PRIVACY POLICY

Our Bank respects your privacy. Through our Web site, we strive to provide valuable information to you about how we may serve you. Whether you are a valued existing customer or someone shopping for new bank services, we hope our site answers your questions about our products and services, locations, and hours.

Our Web site does not require you to disclose any personally identifying information. If, however, you choose to contact us via e-mail, please keep in mind that your e-mail address, and any other information your e-mail header shows about you, such as your name or organization, will be revealed to us in the e-mail. We pledge, however, that when you communicate with us via e-mail, we will use your e-mail information only for the specific purpose of responding to your comments or questions. Your e-mail address will not be sold, nor will it be shared with others outside the Bank unless we are compelled to do so by law.

We reserve the right to change this policy at any time by posting a new privacy policy

Contact Us

The Foothills Branch
11689 S. Foothills Blvd
Yuma, AZ 85367
Phone: 928.305.5000
Fax: 928.305.0905
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Avenue A Branch
2201 S. Ave. A
Yuma, AZ 85364
Phone: 928.343.1000
Fax: 928.343.1449
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The 32nd St Branch
6024 E. 32nd Street
Yuma, AZ 85365
Phone: 928.314.3111
Fax: 928.314.0597
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Mortgage Department
6024 E. 32nd Street
Yuma, AZ 85365
Phone: 928.329.9080
Fax: 928.329.9028
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